How can we help?

Account and sign-in

• Use the same sign-in method you used when creating the account.
• Request a new email or code in Done if the first one expires.
• Contact support if you cannot access your account.

Subscriptions and billing

• To cancel or change a plan, open your Apple subscription settings.
• To restore access, use Restore Purchases inside Done.
• Deleting Done does not cancel your subscription.

Screen Time access

Done blocks the apps and categories selected in Apple's Screen Time picker.

• We recommend selecting All Apps, or you can choose specific apps and categories.
• Reopen Done after changing permissions in Settings.

Proof checks

Upload a clear photo or file that shows the finished task.

• Show the full result.
• Use good lighting for photos.
• If proof is rejected, upload a clearer photo or file.

Delete your account

Delete your account from Profile > Account actions. Save anything you want to keep first.

Deleting your account does not cancel your Apple subscription.

Bug reports and feature requests

For bugs, include your device, software version, what happened, and a screenshot if available.

Send feature requests to the support email above.